Sometime back Verizon gave their e-mail operations to AOL. All has been working well until earlier this week when suddenly the IMAP folders would not sync. Checking online, all that could be found was to reset the IMAP settings in Outlook. After doing thi. Dec 4, 2017 - Hello all, I just received word, from an IT person, that AOL starting in 2018, will no longer support verizon.net email addresses?
AOL recommends that you use its mail client or the AOL app to access your AOL Mail email account, but you may prefer to add it to another email client such as Microsoft Outlook, Apple Mail, Windows 10 Mail, IncrediMail, or Mozilla Thunderbird, so you can send and receive AOL mail along with mail from other email accounts.
AOL supports both POP3 and IMAP email protocols for receiving email. If you use POP3, you need the POP3 settings to set up your account on another client. Follow the specific instructions for your device when adding a new email account. When you get to the screens that ask for server settings, follow the instructions below.
AOL Mail POP3 Settings
The AOL Mail POP3 server settings for downloading mail from AOL Mail to any email program or email service are as follows:
- AOL Mail POP3 server address: pop.aol.com
- AOL Mail POP username: your AOL Mail screen name, which precedes '@aol.com' in your AOL Mail address (for example, if your address is [email protected], your screen name is 'me')
- AOL Mail POP password: your AOL Mail password
- AOL Mail POP port: 995
- AOL Mail POP TLS/SSL required: yes
Outgoing Email Configuration
You'll also need to set up the SMTP settings to send AOL mail from any email client. To do so, you need AOL's SMTP server settings. They're the same as the POP3 settings listed above, except:
- AOL Mail outgoing mail server (SMTP) address: smtp.aol.com
- Outgoing mail SSL/TLSport: 587
To protect your privacy, enable SSL encryption for both incoming and outgoing mail.
Sometime back Verizon gave their e-mail operations to AOL. All has been working well until earlier this week when suddenly the IMAP folders would not sync. Checking online, all that could be found was to reset the IMAP settings in Outlook. After doing this multiple times, uninstalled/reinstalled Office 365. Seems Outlook wants to go to Yahoo servers instead of AOL. Using manual repair, attempts to change them to AOL were not successful, kept reverting back to AOL.
I contacted AOL, response was to reset the IMAP settings, which I've done many times.
Finally in a web search I found two threads in answers.microsoft.com about others with the same issues. AOL was giving them the run around as well.
Finally I got another response from AOL:
'Good Day,
Thank you for getting back to us.
Based on the information provided, please note that you can encounter this situation due to the recent updates made to our website.
Unfortunately, at the moment, there is no option available that allows to make any changes to the specific settings.
Given the situation, you have the option to install and use the AOL App or you can access your account, by going to mail.aol.com.
We hope this information will be of use. Please let us know if we may assist you in the future.
Best regards,
George
AOL Email Support Specialist'
Obviously AOL has no intention of resolving this issue. Not good news for Outlook users.
For those interested the threads I'm following are:
https://answers.microsoft.com/en-us/...b2ab069?auth=1
https://answers.microsoft.com/en-us/...f-61e92e87a9bb